Customer Partner Reseller
Call Us Now 90923 39966, 04343-352666

FAQ'S

  • Why I should choose STARNET Broadband Network?
    STARNET is a fiber fastest broadband service. While other service provider’s offer a core copper network or a LAN or coaxial cable, both of which cannot serve a reliable upload and download speed. STARNET is with 100% fiber network gives you an experience like never before.
    • You get a dual band, MICROTIK Router which gives seamless experience for your STARNET connection.
    • You are in control with our self-care portal at STARNET CUSTOMER LOGIN which enables you to pay bills online, track your usage, service requests and more.
    • We are there for you 24X7. Call for support at 90923 39966 or email us at techsupport@starnetwork.net.in
  • How can I get touch with STARNETCustomer Care?
    Our customer support team is available to serve your needs 7 days a week. Click ‘Contact Us’ to view contact details.
  • What Equipment’s and Router / Modem Provide from STARNET Broadband Network?
    We will provide you with an ONU device that terminates the fiber cable at your location. Along with this, you will receive Microtik router that is designed to give the best experience. With this, you can:
    • Seamlessly play multiplayer online gaming
    • Video call without buffer
    • Backup to cloud or download software and program updates in seconds
  • What is Fair Usage Policy (FUP)?
    FUP is a policy that governs unfair usage of the network by utilizing excessive network resources causing inconvenience to other customers on the network. In such a situation, systems restrict the user to certain speed of bandwidth to minimize such abuse and alert the administrator. Fair Usage limits are defined basing on the average of maximum utilization by highest bandwidth users on the network. Once the user has reached the fair usage download limit, the account will be restricted to a bandwidth that is lesser than the subscribed bandwidth.
  • Will I get the speed according to my STARNETPlan through WI-FI?
    The internet speed is fastest when the device is directly connected to an Ethernet cable. The speed may drop when connected through Wi-Fi due to wireless interference or due to incorrect router.
  • What is Peer to Peer (P2P) Traffic?
    Peer to Peer is local LAN traffic between members to improve download speeds.